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Dropshipping Service you can trust
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FREQUENTLY ASKED QUESTIONS
Why use Onetify as your Dropship Partner?
As a dropship partner, you are more than welcome to leverage PayPal Credit.
You collect payment from your customer and you can simply pay us through PayPal credit, this would ease your cash flow, and allow you to expand your business faster.
How do I get started?
Once you have your own eCommerce store (Ebay, Amazon and Facebook shop are all acceptable), simply sign up for a free account with us here. Your drop ship account number will be sent to you along with a set of coupon codes. After you have your drop ship number, simply pick items from our site that you want to sell. When you make a sale, come to our site and make a purchase using your discount code. Your order will be sent to your customer by us.
Is it FREE to join?
Yes, there are no additional fee's for sign up. Click here to join.
Do you assist startups or only established businesses?
Every business has a startup stage. We welcome any size business's to join our platform. Some of our clients are generating over 6 figures in annual sales. Whatever the size of your organisation, we do our best to support you every step of the way.
Does Onetify dropship in my Country?
Majority of our item's are shipped within USA, recently we opened up select categories for international shipping, see below for list.
Shoes, Fashion, Handbags, Gifts, COSEEY Gadgets, COSEEY Accessories, Korean Beauty, Cell Phone Accessories, Computer, Gadgets, Drones & RC toys, Bluetooth Speakers
You can still sign up as long as you are promoting to the U.S audience. And to expedite the order process when placing your order, we suggest to use a verified PayPal account as the payment method.
We currently ship to the following countries:
Australia, Belgium, Canada, Croatia, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, Vietnam
Does Onetify offer Data Feed?
Pro plan subscribers will receive 2 FREE data feed files per month. Feed will be sent to you in CSV format. Free plan subscribers may purchase data feeds at $5 per feed per category.
Data Feed files includes:
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Product Title
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Product Images
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Product Descriptions
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SKU and UPC if any
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Quantity
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Standard listed price (before your dropship discount)
Need to upload products to your site? Request a csv file here.
How do I upload products to my site?
You can request for a datafeed file here. Or simply copy and paste from our site.
Do you have an app integration for my eCommerce site for dropshipping?
Yes, we offer an integration app for Shopify and WooCommerce, please click here for more information.
What is your Membership ID for?
Your membership ID is an internal membership number so we know you're a drop-shipper. Member ID is required when you are requesting for data feeds and when you make a drop ship purchase from our site. When placing an order, please enter your membership ID in the comment box so that we can identify that the order is a drop ship order.
Do you offer financing on the products I sell?
Yes, you can enjoy no interest if you paid in full in 6 months on purchases of $99 or more with Paypal credit here.
Will my customers receive a packing slip with Onetify's logo on it?
Your customers will not receive a packing slip with our logo on it, packing slips are under our logistic division name.
What is your processing time?
Normally, it takes 1 to 3 business days for processing an order including payment verification. To expedite your order, please use a verified paypal account to complete your order as it will speed up the processing time.
Some wholesale orders may require a longer processing time.
What is the return/exchange policy?
For both returns and exchanges, please contact us within 7 days upon receiving your item for an RMA number.
Returns/Exchanges must be returned to us within 14 days of receiving your RMA number.
Exchanges - We offer one-time exchange, since an upfront discount on the original order was applied, shipping fee for the exchange item will be applicable.
Item or shipment under 5 lbs - flat rate shipping fee of $9.95 is applicable.
Item or shipment under 2 lbs - flat rate shipping fee of $6.95 is applicable.
Returns - Once return is received, you will be credited back to your account minus a restocking fee of 20%.
Do you provide a letter of authorization to dropship Onetify products?
Yes, we provide PRO PLAN Members a letter of authorization.